TERMS OF SERVICE & POLICIES
Welcome! By clicking the “Accept terms box” below you agree that you have read, understand, and accept the terms and conditions described below (the “Terms of Service”) and you agree to be bound by these Terms of Service and all terms, policies and guidelines incorporated in the Terms of Service.
If you do not agree to this Agreement, you should not use our services (as defined in the link) in any way.
The services are offered to you conditioned on your acceptance without modification of this Agreement.
ARRIVAL
Please arrive no more than 15 mins early to prepare for you appointment .
Upon arrival text us (813)-906-9249 so we can open the door for you .
CANCELLATIONS | APPOINTMENT POLICY
We require a 24hr cancellation/reschedule notice for all appointments, so that we may possibly accommodate the needs of other clients – this policy also applies to service modifications.
In the event you’d like to schedule an earlier or later appointment, please call/ email me at (813) 906-9249 /thespabyfolashade@gmail.comย for after hours /early bird availability.
There is a $100 dollar convenience/ last min. Squeeze in or early bird /after hours fee will be added to the total.
Those who do not show for their scheduled appointment or do not allow for the requested amount of time to cancel/reschedule the appointment will be charged 100% of the treatment price. This service fee must be paid before being able to book your next appointment.
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If you are more than 15 minutes late for your appointment you risk having your appointment time reduced. If your time is reduced, you still owe for the entire appointment as booked. For those too late for us to perform any services, you will still be charged for the full amount of the scheduled service(s).
CARD ON FILE
To ensure smooth transactions, we kindly request all clients to have a card on file for any necessary charges.
PAYMENT
All appointments are reserved with a credit card. Cash, debit cards and credit cards are the only acceptable forms of payment.
GRATUITY
Gratuity is appreciated, but not required. They can be paid using your card, cash, and payment apps (Venmo, CashApp, Zelle).
HEALTH CONDITIONS
Your health and safety are our top priority. Please advise us of any health conditions, allergies, or injuries you have on your customer intake form prior to your service.
SANITATION
All clients are required to wash their hands immediately upon entering.
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Sanitation and sterilization methods are according to the guidelines by the EPA and State Board of Barbering and Cosmetology. Your safety is my highest priority.
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For sanitation purposes we ask that everyone removes their shoes upon entering the suite .
If you prefer not to be barefoot you can bring socks or we will provide some for you for a small fee . Otherwise, we will have complimentary booties available to cover your shoes.
SAFETY
All guests must be ages 16 or older.
Only the person being serviced is permitted during the appointment (excluding special events.)
APPOINTMENT REMINDERS
The Spa by Folashade will send reminder emails and text messages to confirm appointments in the days ahead.ย
You are responsible for keeping track of your appointments. Please confirm your appointment via Square or contact us at least 24 hours in advance with any changes.ย
NAIL ART INSPIRATION
For all nail art request please text us your inspiration pictures within 72 hours or more before your appointment to ensure satisfactory results .
For customer service, please text or call (813)-906-9249
Thank you for choosing The Spa By Folashadรฉ for your luxury nail care services !