Booking Services
Please note, in order to maintain the peacefulness and tranquility of our spa, we have instituted service policies. Please visit the Policies tab for more information.
TERMS OF SERVICE & POLICIES
Welcome! By clicking the “Accept terms box” below you agree that you have read, understand, and accept the terms and conditions described below (the “Terms of Service”) and you agree to be bound by these Terms of Service and all terms, policies and guidelines incorporated in the Terms of Service.
If you do not agree to this Agreement, you should not use our services (as defined in the link) in any way.
The services are offered to you conditioned on your acceptance without modification of this Agreement.
ARRIVAL
Please arrive no more than 15 mins early to prepare for you appointment .
Upon arrival text us (813)-906-9249 so we can open the door for you .
CANCELLATIONS | APPOINTMENT POLICY
We require a 24hr cancellation/reschedule notice for all appointments, so that we may possibly accommodate the needs of other clients – this policy also applies to service modifications.
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Those who do not show for their scheduled appointment or do not allow for the requested amount of time to cancel/reschedule the appointment will be charged 100% of the treatment price. This service fee must be paid before being able to book your next appointment.
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If you are more than 15 minutes late for your appointment you risk having your appointment time reduced. If your time is reduced, you still owe for the entire appointment as booked. For those too late for us to perform any services, you will still be charged for the full amount of the scheduled service(s).
CARD ON FILE
To ensure smooth transactions, we kindly request all clients to have a card on file for any necessary charges.
PAYMENT OPTIONS
All appointments are reserved with a credit card. Cash and card are the only accepted forms of payment.
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GRATUITY
Gratuity is greatly appreciated and can paid using your card, Cash and payment apps (Venmo, CashApp, Zelle).
HEALTH CONDITIONS
Your health and safety are our top priority. Please advise us of any health conditions, allergies, or injuries you have on your customer intake form prior to your service.
SANITATION
All clients are required to wash their hands immediately upon entering.
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Sanitation and sterilization methods are according to the guidelines by the EPA and State Board of Barbering and Cosmetology. Your safety is my highest priority.
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For sanitation purposes we ask that everyone removes their shoes upon entering the suite .
If you prefer not to be barefoot you can bring socks or we will provide some for you for a small fee . Otherwise, we will have complimentary booties available to cover your shoes.
SAFETY
All guests must be ages 16 or older.
Only the person being serviced is permitted during the appointment (excluding special events.)
APPOINTMENT REMINDERS
The Spa by Folashade will send reminder emails and text messages to confirm appointments in the days ahead.ย
You are responsible for keeping track of your appointments. Please confirm your appointment via Square or contact us at least 24 hours in advance with any changes.ย
NAIL ART INSPIRATION
For all nail art request please text us your inspiration pictures within 72 hours or moreย before your appointment to ensure satisfactory results .ย
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For customer service, please text or call (813)-906-9249
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